Pizza Xpress: Online Ordering with Automated Multi-Printer Kitchen Sync
The Challenge
Pizza Xpress needed to move beyond phone-in and walk-in orders to a full digital ordering experience, without losing coordination between the people who actually fulfil each order. An order placed online has to reach the kitchen, the front desk, the driver, and prep staff at the same moment — relaying it by hand between stations during a dinner rush is where orders get delayed, missed, or duplicated.
The Solution
Wise Hustlers built a feature-rich food ordering platform for Pizza Xpress, delivered as separate customer and driver React Native apps alongside a React.js restaurant management panel, backed by a Node.js API on MongoDB. Customers browse the menu, customize meals, and pay securely online, placing orders effortlessly through the customer app. The restaurant management panel gives staff complete control over menu management, order tracking, and order status updates. The system also includes automated multi-printer integration: incoming orders print simultaneously across four thermal printers — in the kitchen, at the front desk, at the driver station, and at an additional preparation area — so every station has the order the moment it's placed, without anyone relaying it by hand.